Terms and Conditions and FAQ
How does Virtual video dating work
1.) Registration and Payment.
In order to participate in our online speed dating events you must first register online and make payment. Your participation will only be confirmed via email once payment has been received. Payment must be received within a minimum of 24 hours before the event. You will receive a confirmation of your place in the event via email.
Each participant must be single and must register in his or her age category. If you do not meet these conditions Cloud Dating may refuse your registration.
We guarantee a minimum of eight dates per event. If this number is not reached the event will be cancelled and participants will be asked to register for an alternative event.
Cloud Dating will specify in its email correspondence the software and hardware requirements in order to have the best possible online dating experience. Cloud dating accepts no responsibility for technical issues experienced during the event. If you do experience technical difficulties during the event, please contact the event host through the chat bot on the event platform and they will endeavour to assist you with your issue.
Once you are registered and have paid for an event, no refunds are possible. This includes cancellations, technical issues and non-attendance.
If Cloud Dating cancels a speed dating event you can choose to re-register for another speed dating event of your choice or get the sum refunded. You will be notified about this with sufficient time.
If you do not have a match after a speeding event Cloud Dating is not liable for this. If you have any questions or think that something has gone wrong please contact our team and we will get back to you within 24 hours of your query.
If there is a match only the data that you want to provide will be communicated to your date.
Cloud Dating is not liable for the participants that utilize the Cloud Dating product / service or for outcome of the matches arising from its events. If inappropriate behaviour is experienced, we ask that you please report it as soon as possible to the Cloud dating team or event host, via the event chat bot or email@example.com so that they can take the necessary steps and remove the person in question from our member database.
Each participant is responsible for deciding which of his or her details I communicated to their matches.
Cloud Dating has the right to deny anyone access to its events without being accountable. Including but not limited to:
-inappropriate behaviour toward the host, participants or employees
-distributing personal data of other participants
-any reason the host deems sufficient. He / She is not obliged to mitigate this.
if a person is denied access to an event He / She is not entitled to compensation of any kind or to a refund of the event registration fee.
1. Your personal information
When registering for a Cloud Dating event you will first have to create a user profile with your name and email address. Thereafter the following personal details are required to register for a online speed dating event (you will have an opportunity before each event to choose which information is shared with potential matches):
Contact telephone number
Place of residence
Date of birth
By registering with Cloud Dating you give permission for Cloud Dating to keep you informed of your booked event and upcoming events and offers you might be interested in.
3. Processing of your personal data
By using Cloud Dating’s services you acknowledge that third party service providers to Cloud Dating will be able to access your personal data in order to provide the online dating service to you. All service providers are compliant with international personal data protection law.
Cloud dating will never pass your personal information onto to a 3rd party without your permission.